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Two-factor Authentication (2FA)
Two-factor Authentication (2FA)
Updated over 9 months ago

What is this new feature and how can I use this ?

If you want to use this new feature, first you will need to make it active. You will need to go to the Auth page and check the box for to "Enable two factor authentication for all company users", as you can see below. After that you will receive a notification message in the top right confirming the activation.

What will happen after activating this feature?

The next time when you will try and log in to Xyxle, you can see the below box for the 2FA setup.

From here you will have 2 options:

  • Authenticator app, for which you can use an Authenticator app of your choice(on your phone or browser), with which you will need to scan the QR code on the page, after that you shall receive a code for logging in. You can download on your phone a Google or Microsoft Authenticator, or just install an extension to your browser

    (https://authenticator.cc/docs/en/quickstart.html you can find more information here).

  • The second option would be to receive the code via email, you will need to add your email address were you want to receive the code for logging in. After receiving the verification code via email please copy/paste as shown below.

What will happen the next time I will log in to Xyxle ?

Next time when trying to log in in Xyxle, depending on the option you chose before, you will receive an email on the address you have select previously, or you will need to authenticate with the Authenticator app you are using.

Below you can see the 2 options:

1.This will happen if you select the email option.

2.This will happen if you select the Authenticator option, you will need to add the new code from your selected app.

Can I change the selected 2FA option after selecting either one?

Yes, you can always switch between these two options. The only thing you will need to do is to go in the advanced options and click on the "Reset the current 2FA configurations" as you can see below.

You will need to receive the email and follow the steps, if you don't receive an email you can always send another one after 30 sec.

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